Terms & Conditions — jl996 Online Casino

In these Terms & Conditions, the following definitions apply unless the context expressly requires otherwise:

• "jl996", "we", "us", or "our" refers to the legal entity operating the jl996 online gaming platform at jl996.app under PAGCOR licensing in the Republic of the Philippines.
• "Platform" means the website, mobile web application, software, games, services, and all related content accessible at jl996.app.
• "Player", "you", or "your" means any natural person who accesses, registers with, or uses the Platform.
• "Account" means the registered player account created by you on the Platform.
• "Wallet" means the secure in-platform balance associated with your Account, denominated in Philippine Peso (PHP / ₱).
• "Wager" means any bet or stake placed on a game or event offered on the Platform.
• "Bonus Funds" means any promotional credits, free bet credits, or matched bonus amounts credited to your Account by jl996.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the regulatory body with jurisdiction over jl996's operations.
• "KYC" means Know Your Customer — the identity verification process required under applicable Philippine regulations.
• "AML" means Anti-Money Laundering obligations as prescribed under Republic Act No. 9160 (AMLA) and its implementing rules.

By accessing the Platform, creating an Account, making a deposit, or placing any Wager on jl996, you unconditionally and irrevocably agree to be bound by these Terms & Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

If you do not agree with any provision of these Terms & Conditions, you must immediately cease all use of the Platform. Your continued use of jl996 following the publication of any amended Terms constitutes your acceptance of those amendments.

To open an Account and use the jl996 Platform, you must satisfy all of the following eligibility requirements at all times:

• You must be at least twenty-one (21) years of age. This is a mandatory requirement under PAGCOR licensing rules and Philippine law. jl996 strictly enforces the 21+ age restriction through mandatory identity verification.
• You must be legally permitted under the laws of the Republic of the Philippines — and the laws of your jurisdiction of residence — to participate in online gaming activities.
• You must not be a current employee, director, officer, agent, or contractor of jl996 or any of its affiliated entities, or an immediate family member of any such person.
• You must not have previously been excluded from jl996 through a self-exclusion request or administrative suspension that remains in force.
• You must not be acting on behalf of another person or as an agent, proxy, or representative of any third party when using the Platform.
• You must provide truthful, accurate, and complete registration information and maintain that accuracy throughout the life of your Account.

Each Player is entitled to register one (1) Account on jl996. The creation of multiple Accounts by a single individual — whether under the same or different identities — constitutes a material breach of these Terms and will result in the permanent suspension of all associated Accounts and forfeiture of balances therein.

Upon registration, you are required to provide the following information truthfully and in full:

• Full legal name as it appears on a valid Philippine government-issued identification document;
• Date of birth confirming you are 21 years of age or older;
• Valid Philippine mobile number capable of receiving SMS;
• Active email address;
• A secure password of your choosing, subject to jl996's minimum complexity requirements.

Prior to processing your first withdrawal request, jl996 is required by PAGCOR and applicable AML regulations to complete KYC verification. Accepted Philippine government-issued identification documents include: PhilSys National ID, Philippine Passport, UMID card, SSS ID, GSIS ID, and Land Transportation Office driver's license. jl996 reserves the right to request additional documentation at any time in compliance with its AML obligations.

You are solely responsible for maintaining the confidentiality and security of your Account credentials, including your username and password. jl996 strongly recommends enabling Two-Factor Authentication (2FA) on your Account. jl996 will never ask you to disclose your password by any means, including through live chat, email, or telephone.

You must notify jl996 customer support immediately upon becoming aware of any unauthorized access to or use of your Account. jl996 accepts no liability for any losses incurred as a result of unauthorized Account access where such access resulted from your failure to maintain the security of your credentials, unless such losses directly result from jl996's own negligence.

Sharing your Account credentials with any third party, or allowing any other person to access or use your Account, is strictly prohibited. All wagers placed through your Account are deemed to have been placed by you personally and will be settled accordingly.

Deposits. The minimum deposit amount at jl996 is ₱100 (Philippine Peso). Accepted deposit methods include GCash, Maya (PayMaya), BPI, BDO, Metrobank, QR Ph, GrabPay, and InstaPay. Deposits are credited to your Wallet in real time or within the standard processing time of the selected payment provider. jl996 does not charge fees on deposits; however, certain payment providers may apply their own transaction charges.

Withdrawals. Withdrawal requests are processed subject to the following conditions:

• Your Account must have completed KYC verification;
• The withdrawal amount must not exceed your available real-money balance (Bonus Funds are not withdrawable until applicable wagering requirements have been met);
• The withdrawal must be directed to a payment account registered in your own name — third-party withdrawals are strictly prohibited;
• The minimum withdrawal amount is ₱100.

jl996 targets processing GCash and Maya withdrawals within five (5) minutes of request approval, twenty-four (24) hours a day, seven (7) days a week. Bank transfer withdrawals are subject to the processing schedules of the receiving financial institution and may take up to one (1) banking business day.

Currency. All transactions on jl996 are conducted in Philippine Peso (PHP / ₱). jl996 does not accept deposits in foreign currencies. Currency conversion charges, if any, are the sole responsibility of the Player.

jl996 offers various bonuses and promotional incentives to Players, including but not limited to welcome bonuses, reload bonuses, cashback offers, and referral rewards. All bonuses are subject to the following general conditions, in addition to any specific terms stated at the time of the offer:

• Bonuses are credited to a separate Bonus Funds balance within your Wallet. Bonus Funds cannot be withdrawn directly and may only be converted to withdrawable real-money funds upon completion of the applicable wagering requirement;
• Standard wagering requirements for jl996 bonuses range from 5x to 20x the bonus amount, as specified in the individual promotion terms. Players must review the specific wagering multiplier applicable to each bonus before accepting it;
• Wagering contributions vary by game type: slots generally contribute 100% toward wagering requirements; live casino table games may contribute at a lower rate as specified in individual promotion terms;
• Bonuses have a validity period within which wagering requirements must be completed. Any unconverted Bonus Funds remaining after expiry will be forfeited without compensation;
• jl996 reserves the right to modify or withdraw any bonus offer at any time without prior notice, provided that any bonus already accepted and in active use will be honored under its original terms;
• Misuse or abuse of the bonus system — including but not limited to creating multiple Accounts to claim the same bonus, coordinating wagers to minimize risk across multiple Accounts, or providing false information to qualify for promotions — will result in forfeiture of all bonus and real-money funds and permanent Account suspension.

All games offered on the jl996 Platform are governed by individual game rules displayed within each game interface. By placing a Wager, you confirm that you have read and understood the applicable game rules. The following general rules apply to all games on jl996:

• All game outcomes are determined by certified Random Number Generator (RNG) technology or, in the case of live dealer games, by the physical outcome of the game as observed on the live video stream;
• Once a Wager has been placed and the game round commenced, it cannot be cancelled, reversed, or withdrawn;
• In the event of a technical malfunction or disconnection during a game round, jl996 will attempt to resolve the round in accordance with its standard technical procedures. jl996 is not liable for losses incurred as a direct result of technical failures beyond its reasonable control;
• Any Wager placed on a game with a known technical error or software bug that results in an obvious pricing error or abnormal payout may be voided by jl996 in its sole discretion;
• Published game Return to Player (RTP) percentages represent long-term theoretical averages based on RNG certifications and do not guarantee individual session outcomes.

The following conduct is strictly prohibited on the jl996 Platform and constitutes a material breach of these Terms & Conditions:

• Registering more than one Account, whether under your own name or a false identity;
• Providing false, misleading, or incomplete information during registration or KYC verification;
• Using automated software, bots, scripts, or any technology designed to manipulate game outcomes, automate play, or exploit the Platform's systems;
• Engaging in collusion with other Players, including coordinating wagers, sharing hole cards in poker, or any other form of cooperative cheating;
• Exploiting software bugs, glitches, or errors to gain an unfair advantage;
• Using the Platform to launder money or conduct any other activity that violates Republic Act No. 9160 (AMLA) or applicable Philippine law;
• Attempting to charge back, reverse, or dispute legitimate transactions processed through the Platform;
• Abusing bonus structures, promotions, or referral programs in a manner inconsistent with fair use;
• Threatening, harassing, or engaging in abusive conduct toward jl996 staff or other Players;
• Accessing the Platform in a jurisdiction where online gambling is prohibited by applicable law.

All content on the jl996 Platform — including but not limited to the jl996 brand name, logo, trademarks, website design, game graphics, software code, text, images, audio, and video — is the intellectual property of jl996 or its licensed providers and is protected by applicable Philippine and international intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial gaming purposes in accordance with these Terms. No other rights are granted. You may not copy, reproduce, distribute, publicly display, modify, create derivative works from, or exploit any Platform content without the prior written consent of jl996.

jl996 collects, processes, stores, and uses your personal data in accordance with its Privacy Policy, which is available at /privacy-policy and is incorporated by reference into these Terms & Conditions. By accepting these Terms, you consent to the collection and processing of your personal data as described in the Privacy Policy.

jl996 processes your personal data for the purposes of Account management, KYC compliance, AML monitoring, customer support, fraud prevention, and the delivery of promotional communications where you have consented to receive them. Your personal data will not be sold to third parties. It may be shared with PAGCOR, law enforcement authorities, payment processors, and game providers where required by law or necessary for the operation of the Platform.

jl996 is committed to promoting responsible gaming practices in compliance with PAGCOR licensing requirements. jl996 provides the following responsible gaming tools to all registered Players:

• Deposit Limits: Players may set daily, weekly, or monthly deposit caps on their Account at any time via Account Settings;
• Loss Limits: Players may set a maximum net loss threshold per day, week, or month;
• Session Time Alerts: Players may configure reminders that trigger after a defined gaming session duration;
• Cooling-Off Period: Players may request a temporary account suspension for a period of 24 hours, 7 days, or 30 days;
• Self-Exclusion: Players may request a longer-term or permanent self-exclusion through jl996 customer support. Self-excluded Players may not attempt to circumvent their exclusion by creating new Accounts. Any Account created in violation of an active self-exclusion will be immediately closed and funds refunded minus any bonuses received.

jl996 reserves the right to impose responsible gaming restrictions on any Account where it identifies patterns of behavior that suggest problem gambling, in accordance with its obligations under PAGCOR licensing.

To the maximum extent permitted by applicable Philippine law, jl996's total aggregate liability to you arising from or in connection with your use of the Platform — whether in contract, tort, or otherwise — shall not exceed the total amount of real-money deposits made by you to jl996 in the thirty (30) calendar days immediately preceding the event giving rise to the claim.

jl996 shall not be liable, whether in contract, tort, or otherwise, for any of the following:

• Indirect, consequential, special, incidental, or punitive damages;
• Loss of profits, revenue, data, or goodwill;
• Losses resulting from interruption or unavailability of the Platform due to scheduled or emergency maintenance;
• Losses resulting from third-party payment processing delays, failures, or errors outside jl996's reasonable control;
• Any act or omission by a third-party game provider that results in an incorrect game outcome, provided jl996 promptly investigates and seeks to remedy such issues upon being notified.

Nothing in this clause excludes or limits jl996's liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by applicable law.

jl996 reserves the right to suspend or terminate any Account — with or without prior notice — in any of the following circumstances:

• Breach of any provision of these Terms & Conditions;
• Suspected fraud, money laundering, or other unlawful activity;
• Failure to complete KYC verification within a reasonable period following a formal request;
• At the Player's own request, including pursuant to a self-exclusion request;
• Regulatory direction or instruction from PAGCOR or another competent authority;
• Any situation where continued operation of the Account would expose jl996 to legal or regulatory risk.

Upon Account termination for breach, jl996 may retain real-money and bonus balances pending investigation and may permanently forfeit them where the breach involved fraud or prohibited conduct. Where termination occurs for reasons other than a breach by the Player (e.g., regulatory instruction), jl996 will return the Player's available real-money balance, net of any applicable deductions, to the Player's registered payment method within a reasonable timeframe.

In the event of any dispute arising from your use of the jl996 Platform, you agree to first contact jl996 customer support via the 24/7 live chat facility available on jl996.app. jl996 will use reasonable endeavors to resolve the dispute within ten (10) business days of receiving a complete written account of the issue.

If a dispute cannot be resolved through direct negotiation with jl996 customer support, you may escalate the matter to PAGCOR's dispute resolution mechanisms in accordance with PAGCOR's established procedures for licensed operator complaints. jl996 will cooperate fully with any PAGCOR investigation or mediation process.

All disputes shall be construed and determined in accordance with the laws of the Republic of the Philippines, and the parties irrevocably submit to the exclusive jurisdiction of the competent courts of the Republic of the Philippines.

jl996 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, jl996 will post a notice on the Platform and update the Effective Date displayed at the top of this document. Where required by PAGCOR regulation, we will provide advance notice of significant changes.

Your continued use of the Platform following the posting of any amendment constitutes your acceptance of the revised Terms. If you do not agree to any amended Terms, you must cease using the Platform immediately and may request Account closure and withdrawal of your available real-money balance by contacting customer support.

These Terms & Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the Republic of the Philippines, including but not limited to Republic Act No. 9487 (the Online Wagering Act, as applicable), Republic Act No. 9160 (Anti-Money Laundering Act), and the regulations of the Philippine Amusement and Gaming Corporation (PAGCOR).

For any queries, complaints, or notices relating to these Terms & Conditions, please contact jl996 through the following channels:

• Live Chat: Available 24/7 through the chat widget on jl996.app — our recommended channel for fastest response.
• Email: [email protected] — for formal correspondence and written complaint submissions.

jl996's customer support team operates in English and Filipino, 24 hours a day, 7 days a week, including Philippine public holidays. Response times via live chat are typically under 5 minutes. Email responses are provided within one (1) business day.